Wildpeonies | Payment & Shipping

Payment & Shipping

Payment

– All prices are based on Singapore Dollar currency
– All payments should be made within 12 hours (for bank transfers) from the time of receiving our invoice, else order will be canceled
– We accept payments via Credit Card or any DBS/UOB ibanking or ATM transfers
– For those who opt for ATM transfers, kindly retain your your ATM receipts for verification purposes. Orders without receipts will be considered void
– Please note that the measurements provided are for your reference before purchasing, hence we are not held liable if an item does not fit you. We do allow size exchange but do note that all delivery fees will be borne by the buyer
– Do give us up to 24 hours to verify your payment

Shipping

– We use Ninjavan for all local orders; Standard Courier (2-3 working days) & Express Courier delivery (1-2 working days)

For Standard Courier, we charge a flat rate of $2.50 per package
– We also have Ninja Collect service (simply update your shipping address with your selected location shortname and postal number from this link when you check out

For Express Courier, we charge a flat rate of $5 per package

– All orders will be dispatched within the next 1-3 working days upon receiving of payment unless your order contains backorder items (we will wait until all items are in before mailing out your package; or you can indicate your separate shipping preference during carting out)
– Please note that if you have selected ‘Free Shipping’ for both your instock and backorder item(s), your complete order will only be shipped out after backorder item(s) arrive
– Should your package be returned to us after the attempted deliveries, please note that buyer will have to bear full re-delivery charges
– And yes! We ship internationally :

For international delivery by Ninjavan & their partnered couriers, shipping cost is based on weight of package:

For Malaysia and Brunei, shipping rates start at 5sgd and increase by 1sgd per 100g

For Hong Kong, Taiwan, Indonesia, shipping rates start at 7sgd and increase by 2sgd per 100g

For any where else than the above mentioned, shipping rates start at 10sgd and increase by 1sgd per 100g

– For all orders mailed via Standard/Express Courier, Ninja Collect service & International deliveries, you may track your orders using www.ninjavan.co with code ‘NVSGWILDP0000xxxxx’, with ‘xxxxx’ being your order reference. For eg. your order reference is ‘12345’, track your parcel with code ‘NVSGWILDP000012345’.

Updated as of 1st Jan 2021.

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